Staff
Robin Gurtner
Fixed Operations Director
Kwanza Washington
Service Customer Relations
Wayne Bourg
New Car Sales Manager
Danette Pizzolato
Service Advisor
Jose Moradel
Finance Manager
Bradley Coco
New Car Sales Manager *NEWLY PROMOTED!
Kaitlin Dauzat
Service Advisor
Sandy Cox
New Car Sales Consultant
Don "Duck" Hartman
New Car Sales Consultant
Zachary LeBlanc
New Car Sales Associate
Dwain Lefebre
Service Advisor
Alexis Diaz
Finance Manager
Scott Sparks
New Car Sales Consultant
Joe Grego
New Car Sales Consultant
Kyle Kennedy
Transport Check-In
Joe Murray
New Car Sales Consultant
John Ducre
Used Car Sales Consultant
Kimble Wright
Service Agent
Kevin Brown
Pre Owned Sales Consultant
Amy LeBlanc
BDC Sales Agent
Brandy Mayer
Pre-Owned Sales Consultant
Anthony Gisclair
Senior Sales Advisor
Kade Hidalgo
New Car Sales Consultant
Kenneth Simms
New Car Sales Consultant
Kirk Groestch
Owner
Toby Bourg
New Car Sales Consultant
Todd Leaumont
General Manager
Jenna Sellstrom
SALES - BDC/Marketing Director
Cliff Byrd
Finance Manager
Joe Agate
Used Car Sales/Finance Manager
Brett Melancon
Estimator
Britni Clark
Collision Receptionist
Bo Cox
Used Car Sales Consultant
Larry Oggs III
Owner/General Manager
Eric Porter
New Car Sales Consultant
Rola Sleibi
BDC Sales Agent
Vince Verdin
Parts Associate
Philip Valenti
Used Car Sales Consultant
Josh McDonald
Parts Manager
Nick Alongi
Used Car Sales Director
David Seawright
Collision Center Manager
Billy Brayman
Used Car Sales Consultant
Chris Bailey
Parts Associate
Dominic Landry
New Car Sales Consultant
BJ Bordelon
Parts Associate
Alexandra Seals
New Car Sales Consultant
Sheryl Wright
Controller
Haasan Green
Used Car Sales Consultant
Mike Singletary
Inventory/Transport Manager
Todd Kehoe
Trade Acquisition Manager
Tricia Gueldner
Title/License Clerk
Larry Snyder
Parts Associate
Scott Tanzini
Used Car Sales Consultant
Shannon Chiasson
Office Manager
Marie Kickel
Receptionist
Tiger Smith
New Car Sales Consultant
Mary Buccola
Accounting
Yvette Dunbar
Accounts Payable/Receivable
Babs Ganacheau
Accounts Payable/Receivable
Claire Doughty
Sales BDC Agent
Perry Hobson
Porter
Robin Gurtner
Fixed Operations Director
Sep 26, 2026
Always fast and professional service !
Always fast and professional service ! Friendly and knowledgeable. I recommend there services amongst friends and Family
Apr 15, 2026
Dwain Lefebre was very helpful and courteous.
Dwain Lefebre was very helpful and courteous. The service department handled all my problems. Thanks.
Feb 15, 2026
Everything was great.
Everything was great. Top notch service. Everyone is the service department is great. 10 out of 10
Jan 31, 2026
Crown Buick GMC has the best service in Metairie!
Crown Buick GMC has the best service in Metairie! They work together seamlessly to provide excellent service for their customers. I wouldn’t take my Acadia anywhere else.
Nov 22, 2025
The entire staff was extremely helpful in getting my
The entire staff was extremely helpful in getting my vehicle completed on time and verifying the repair was fixed correctly.
Kwanza Washington
Service Customer Relations
Nov 13, 2026
It's always a pleasure to do business here thanks you for
It's always a pleasure to do business here thanks you for serving my vehicle and for the great snacks and coffee 😄☕
Nov 08, 2026
Pleased with the service.
Pleased with the service. Frank in service is helpful. Would recommend for others thinking about buying gmc
Nov 07, 2026
Good and reliable people who are courageous and very
Good and reliable people who are courageous and very helpful. Thank you so much for good service.
Oct 30, 2026
Always efficient and fast service Great communication
Always efficient and fast service Great communication and friendly Will definitely uses this dealership in the future
Oct 27, 2026
Always Superior service at Crown.
Always Superior service at Crown. Top notch facility and a staff that is always there when you need them.
Wayne Bourg
New Car Sales Manager
Oct 16, 2026
Mr Willie Irons EXCELLENT… Wayne Bourg sales manager
Mr Willie Irons EXCELLENT… Wayne Bourg sales manager DISHONEST! Did Not Honor Friends n Family Discount
Oct 16, 2026
Very professional.
Very professional. Quick and fast process. in and out in under 2 hours. Thank you.
Oct 10, 2026
Crown Buick GMC is top notch!
Crown Buick GMC is top notch! They were quick and professional! These guys are the best.
Aug 26, 2026
Zack was amazing he worked with my family and got us a
Zack was amazing he worked with my family and got us a great deal. I would highly recommend Zack.
Jul 08, 2026
Great - very easy Joe G.
Great - very easy Joe G. Did a great job ! Love my new to me truck
Danette Pizzolato
Service Advisor
Nov 14, 2026
Best dealership there is in town.
Best dealership there is in town. Wouldn’t take my vehicle anywhere else! Thank you
Nov 13, 2026
It's always a pleasure to do business here thanks you for
It's always a pleasure to do business here thanks you for serving my vehicle and for the great snacks and coffee 😄☕
Nov 11, 2026
I have already written a review, but I will send another
I have already written a review, but I will send another one. It is always a pleasure going to Crown Buick. I have purchased all of my Buicks there with Mr. Anthony Gisclair and my Service Tech is Mr. Frank Scandurro. He is always very considerate and extremely knowledgeable and has always helped me out tremendously. I would definitely recommend Crown Buick to anyone interested in buying a new car or needing service. Sincerely, Donna Lahare
Nov 08, 2026
Pleased with the service.
Pleased with the service. Frank in service is helpful. Would recommend for others thinking about buying gmc
Nov 08, 2026
Ms. Kaitlin Dauzant, my Service Writer, always assist me
Ms. Kaitlin Dauzant, my Service Writer, always assist me whenever I am in need of service and with any questions that I may have. A+!
Jose Moradel
Finance Manager
Oct 16, 2026
Brittani B.
Brittani B. Was very helpful. She got me in and out quickly, she had a loaner waiting for me when I arrived. I really appreciated her services.
Oct 10, 2026
Excellent service and help with initial purchase from
Excellent service and help with initial purchase from sandy cox as well as service with Kaitlyn
Oct 09, 2026
very easy to deal with with regards to purchasing a
very easy to deal with with regards to purchasing a vehicle. I will buy from them again.
Oct 03, 2026
I walked in expecting to be waiting all day to complete a
I walked in expecting to be waiting all day to complete a sale. Joe G proved me wrong. I showed him what I was looking for, and he didn't waste a moment and went above and beyond my expectations.
Oct 02, 2026
I had the absolute pleasure of working with Dominic at
I had the absolute pleasure of working with Dominic at Crown Buick GMC, and I cannot recommend him highly enough. Because of my demanding schedule, I needed to handle almost everything over the phone. Dominic accommodated this seamlessly, managing the entire process with incredible efficiency. What stood out most was his patience. I never felt a single ounce of pressure to make a deal, which made the entire experience stress-free and enjoyable. Dominic was truly outstanding, and the rest of the team was just as fantastic all the way through. If you want a smooth, professional, and pressure-free car buying experience, go see Dominic and his team!
Bradley Coco
New Car Sales Manager *NEWLY PROMOTED!
Oct 23, 2026
I had a great experience purchasing my Buick Enclave!
I had a great experience purchasing my Buick Enclave! Zach provided excellent service. He was knowledgeable, friendly, patient, and very helpful throughout the entire process. Everything went smoothly, and the process didn’t take long at all. I would highly recommend them to anyone looking to purchase a vehicle!
Oct 10, 2026
Crown Buick GMC is top notch!
Crown Buick GMC is top notch! They were quick and professional! These guys are the best.
Oct 09, 2026
Great customer service this is my second purchase from
Great customer service this is my second purchase from crown! Repeat for those reasons! Thank you Zach and Joe!
Sep 22, 2026
Crown Buick always my go-to for sales and service.
Crown Buick always my go-to for sales and service. Trustworthy, friendly, always putting customer care and concern at the forefront of everything transaction.
Aug 26, 2026
Zack was amazing he worked with my family and got us a
Zack was amazing he worked with my family and got us a great deal. I would highly recommend Zack.
Kaitlin Dauzat
Service Advisor
Nov 13, 2026
It's always a pleasure to do business here thanks you for
It's always a pleasure to do business here thanks you for serving my vehicle and for the great snacks and coffee 😄☕
Nov 12, 2026
Crown Service consistently provides excellent results.
Crown Service consistently provides excellent results. They’ve always been a tremendous help to me with all my service needs.
Nov 11, 2026
I have already written a review, but I will send another
I have already written a review, but I will send another one. It is always a pleasure going to Crown Buick. I have purchased all of my Buicks there with Mr. Anthony Gisclair and my Service Tech is Mr. Frank Scandurro. He is always very considerate and extremely knowledgeable and has always helped me out tremendously. I would definitely recommend Crown Buick to anyone interested in buying a new car or needing service. Sincerely, Donna Lahare
Nov 10, 2026
Brandy was very helpful in the entire process.
Brandy was very helpful in the entire process. Helped me decide between the two cars I was interested in and I fell very confident that I made the correct choice.
Nov 08, 2026
Pleased with the service.
Pleased with the service. Frank in service is helpful. Would recommend for others thinking about buying gmc
Sandy Cox
New Car Sales Consultant
Nov 03, 2026
Sandy and Zachary were great to work with.
Sandy and Zachary were great to work with. They exceeded my expectations and made the car buying process very easy.
Oct 30, 2026
Very satisfied with Sandy she did a great jobwould
Very satisfied with Sandy she did a great jobwould recommend crown Buick to friends and family
Oct 26, 2026
Both Alex and Sandy were very helpful and great to work
Both Alex and Sandy were very helpful and great to work with for the purchase of my GMC Terrain! I absolutely love it!!
Oct 10, 2026
Excellent service and help with initial purchase from
Excellent service and help with initial purchase from sandy cox as well as service with Kaitlyn
Sep 29, 2026
Excellent customer service.
Excellent customer service. They made the process very easy. We will be customers, going forward.
Don "Duck" Hartman
New Car Sales Consultant
Oct 09, 2026
very easy to deal with with regards to purchasing a
very easy to deal with with regards to purchasing a vehicle. I will buy from them again.
Oct 02, 2026
They made it easy to work with, was able to do all things
They made it easy to work with, was able to do all things via email/phone to elevate time sitting in the dealership.
Sep 10, 2026
This was the second vehicle we purchased from GMC.
This was the second vehicle we purchased from GMC. It's just so easy and straight forward.
Aug 15, 2026
This is the 4th car I have purchased/leased from Donald
This is the 4th car I have purchased/leased from Donald (Duck). He is amazing. I tell him what is important to me in a new vehicle. He locates it and looks into all of the financing options for me. I show up, the car is ready to go. He always takes the extra time to make sure the settings in the vehicle are ready for me and insists that I go to "Duck school" to learn about all of the "bells and whistles." He is the best. Crown in general is very focused on client satisfaction and service.
Aug 01, 2026
Crown is always a pleasure to do business with.
Crown is always a pleasure to do business with. Eeveryone there is so accommodating and friendly
Zachary LeBlanc
New Car Sales Associate
Nov 03, 2026
Sandy and Zachary were great to work with.
Sandy and Zachary were great to work with. They exceeded my expectations and made the car buying process very easy.
Oct 23, 2026
I had a great experience purchasing my Buick Enclave!
I had a great experience purchasing my Buick Enclave! Zach provided excellent service. He was knowledgeable, friendly, patient, and very helpful throughout the entire process. Everything went smoothly, and the process didn’t take long at all. I would highly recommend them to anyone looking to purchase a vehicle!
Oct 09, 2026
Great customer service this is my second purchase from
Great customer service this is my second purchase from crown! Repeat for those reasons! Thank you Zach and Joe!
Sep 23, 2026
We had a nice experience with crown gmc.
We had a nice experience with crown gmc. Zach is very knowledgeable and easy to work with.
Aug 29, 2026
Very positive buying experience at Crown.
Very positive buying experience at Crown. I found a car in their website and went it and we were testing driving it ten minutes later.
Dwain Lefebre
Service Advisor
Nov 13, 2026
It's always a pleasure to do business here thanks you for
It's always a pleasure to do business here thanks you for serving my vehicle and for the great snacks and coffee 😄☕
Nov 11, 2026
I have already written a review, but I will send another
I have already written a review, but I will send another one. It is always a pleasure going to Crown Buick. I have purchased all of my Buicks there with Mr. Anthony Gisclair and my Service Tech is Mr. Frank Scandurro. He is always very considerate and extremely knowledgeable and has always helped me out tremendously. I would definitely recommend Crown Buick to anyone interested in buying a new car or needing service. Sincerely, Donna Lahare
Nov 10, 2026
When I arrived (on time) for my oil change appointment I
When I arrived (on time) for my oil change appointment I was helped immediately. The wait was not long at all. Before you know it, they were calling my name and I was finished!!
Nov 08, 2026
Pleased with the service.
Pleased with the service. Frank in service is helpful. Would recommend for others thinking about buying gmc
Nov 05, 2026
Great service provided from the maintenance staff with
Great service provided from the maintenance staff with fast turnaround getting my truck in and out in less than 1 hour.
Alexis Diaz
Finance Manager
Nov 13, 2026
Great buying experience but terrible post buying service.
Great buying experience but terrible post buying service. I have been trying to get in contact with someone at the dealership for over a week but no one will respond to voicemails or text messages.
Nov 13, 2026
Good communication.
Good communication. John was always accessible and the closure was prompt. Financing was a little higher than expected but I got the vehicle I wanted. Will recommend others to Crown.
Oct 23, 2026
I had a great experience purchasing my Buick Enclave!
I had a great experience purchasing my Buick Enclave! Zach provided excellent service. He was knowledgeable, friendly, patient, and very helpful throughout the entire process. Everything went smoothly, and the process didn’t take long at all. I would highly recommend them to anyone looking to purchase a vehicle!
Oct 18, 2026
Mr Joseph Murray was an excellent salesman and I
Mr Joseph Murray was an excellent salesman and I recommend him to any person seeking to purchase a vehicle. He was great at what he does and very pleasant customer service.
Oct 02, 2026
They made it easy to work with, was able to do all things
They made it easy to work with, was able to do all things via email/phone to elevate time sitting in the dealership.
Scott Sparks
New Car Sales Consultant
Oct 27, 2026
Very informative about the vehicle.
Very informative about the vehicle. Courteous, thoughtful. Everything was very good with my sales man
Sep 28, 2026
Quality service, fair price.
Quality service, fair price. Sadie is service was excellent to work with! She verbally confirmed what I wanted done so we were on same page. She also called me on suggestions from the tech working on my vehicle. From Scott in sales to Sadie in service Crowns employees are very professional and great communicators!
Sep 18, 2026
I have been servicing my Terrain since I purchased it new
I have been servicing my Terrain since I purchased it new in 2021. Kaitlin Dauzat has always handled our scheduling for service. She is very courteous, informative and exceeded all our expectations. Our salesman, Scott Sparks helped us with the purchase of our auto. It was during Covid and inventory was low but he came through. I have never experienced such a stress free process! I highly recommend both Kaitlin and Scott to everyone we know.
Sep 18, 2026
Scott was very knowledgeable about the vehicles we were
Scott was very knowledgeable about the vehicles we were looking at. Dealing with his was a fun and easy experience
Aug 22, 2026
It was a really great experience to buy a car from Crown
It was a really great experience to buy a car from Crown Buick and my sales person Scott Sparks
Joe Grego
New Car Sales Consultant
Nov 04, 2026
Excellent in all aspects!
Excellent in all aspects! Joe was a professional salesman and his manager, Wayne Bourg, was a pleasure to deal with! I highly recommend them.
Oct 16, 2026
Very professional.
Very professional. Quick and fast process. in and out in under 2 hours. Thank you.
Oct 09, 2026
Great customer service this is my second purchase from
Great customer service this is my second purchase from crown! Repeat for those reasons! Thank you Zach and Joe!
Oct 03, 2026
I walked in expecting to be waiting all day to complete a
I walked in expecting to be waiting all day to complete a sale. Joe G proved me wrong. I showed him what I was looking for, and he didn't waste a moment and went above and beyond my expectations.
Sep 15, 2026
Everyone was very helpful and provided the information
Everyone was very helpful and provided the information needed to make our purchase decision quickly.
Kyle Kennedy
Transport Check-In
Nov 12, 2026
Had a scheduled service and took my suv earlier.
Had a scheduled service and took my suv earlier. It was mentioned before the service that it was a two hour wait. The service was completed within 45 minutes of dropping it off.
Nov 10, 2026
When I arrived (on time) for my oil change appointment I
When I arrived (on time) for my oil change appointment I was helped immediately. The wait was not long at all. Before you know it, they were calling my name and I was finished!!
Nov 09, 2026
The service department was awesome and my car was repared
The service department was awesome and my car was repared the same day as promised. I will absolutely take my car back for future repairs & service.
Nov 08, 2026
Pleased with the service.
Pleased with the service. Frank in service is helpful. Would recommend for others thinking about buying gmc
Nov 06, 2026
Prices were a little higher than expected when I have my
Prices were a little higher than expected when I have my service completed. Had a coupon from another dealer and wouldn’t honor it
Joe Murray
New Car Sales Consultant
Oct 18, 2026
Mr Joseph Murray was an excellent salesman and I
Mr Joseph Murray was an excellent salesman and I recommend him to any person seeking to purchase a vehicle. He was great at what he does and very pleasant customer service.
Aug 19, 2026
Joe Murray did a fine job with our new GMC truck
Joe Murray did a fine job with our new GMC truck purchase. He made sure to help us get a deal that we could work with. Overall, we’re very pleased w Crown Buick.
Jul 21, 2026
The service was absolutely awesome.
The service was absolutely awesome. Kenny was a great help from start to finish — friendly, knowledgeable, and truly committed to making the experience smooth and stress‑free. I couldn’t have asked for better service. Highly recommend!
Jul 17, 2026
Helpful, informative, non pressuring.
Helpful, informative, non pressuring. Made the process easy and streamline. The whole process was stress free.
Jul 03, 2026
Joe murray always makes my experience seamless and easy.
Joe murray always makes my experience seamless and easy. He goes the extra miles always
John Ducre
Used Car Sales Consultant
Nov 13, 2026
Good communication.
Good communication. John was always accessible and the closure was prompt. Financing was a little higher than expected but I got the vehicle I wanted. Will recommend others to Crown.
Jul 03, 2026
This is the third vehicle I purchased from Crown Buick (2
This is the third vehicle I purchased from Crown Buick (2 new and 1 used) and they have treated me well every time.
Jun 25, 2026
John Ducre with Crown Buick has always treated my family
John Ducre with Crown Buick has always treated my family and I with the greatest respect and service. The service we receive is always second to none. Thank you for your professionalism.
May 15, 2026
No haggle, no hassle, no meet the next level management.
No haggle, no hassle, no meet the next level management. Straight Forward, Honest, laid back, easy process to buy and a great inventory of new and used vehicles. Our salesman John Ducre and the entire dealership from trade in, value of trade, offer sheets on both new and used vehicle, finance and delivery was exceptional. This dealership has a lifelong customer. Thank you
Apr 14, 2026
From beginning to end went great.
From beginning to end went great. Everyone were very professional and polite. Zachary did a great job.
Kimble Wright
Service Agent
Nov 08, 2026
Pleased with the service.
Pleased with the service. Frank in service is helpful. Would recommend for others thinking about buying gmc
Oct 30, 2026
Always efficient and fast service Great communication
Always efficient and fast service Great communication and friendly Will definitely uses this dealership in the future
Oct 24, 2026
Everyone was so friendly and professional it was nice and
Everyone was so friendly and professional it was nice and clean tha service was fast
Oct 23, 2026
The team at Crown is courteous, timely and knowledgeable.
The team at Crown is courteous, timely and knowledgeable. I’m grateful for their work.
Oct 10, 2026
Crown Buick GMC is top notch!
Crown Buick GMC is top notch! They were quick and professional! These guys are the best.
Kevin Brown
Pre Owned Sales Consultant
Nov 05, 2026
Kevin is very helpful an will make sure to get you what
Kevin is very helpful an will make sure to get you what you want an the best deal possible
Oct 25, 2026
Whenever I go there I am always treated with great
Whenever I go there I am always treated with great respect and my concerns are addressed as soon as possible
Oct 22, 2026
Absolutely!
Absolutely! Here’s a polished Google review for Kevin: --- ⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience with Kevin at the dealership. The entire process was smooth and only took about two hours. Kevin made me feel comfortable and reassured throughout the entire experience. His professionalism and expertise truly set him apart. If you're looking for a reliable and supportive salesman, Mr. Kevin is the perfect choice. You won’t regret it!
Oct 22, 2026
It was a Great experience quick and easy I give them a
It was a Great experience quick and easy I give them a big star 5⭐️
Sep 18, 2026
I bought a car form them and it has been a problem for
I bought a car form them and it has been a problem for me from day one and the cardealership and staff are horrible and they haven't tried to solve it I've taken the car back to them over half a dozen times in eight months of having purchased it .best advice for anyone who is thinking about getting a new or used car don't waste your money or time with crown they are dishonest and immoral con- man
Amy LeBlanc
BDC Sales Agent
Oct 01, 2026
They were friendly, helpful and easy to work with they
They were friendly, helpful and easy to work with they didn’t pressure you for the sale. Thanks crown.
Aug 29, 2026
Great help from the Sales manager Nick and good help from
Great help from the Sales manager Nick and good help from Kevin my salesman. Tremendous process and help with the finance person fastest I have ever done the paperwork.
Jul 21, 2026
The service was absolutely awesome.
The service was absolutely awesome. Kenny was a great help from start to finish — friendly, knowledgeable, and truly committed to making the experience smooth and stress‑free. I couldn’t have asked for better service. Highly recommend!
Jul 08, 2026
Great - very easy Joe G.
Great - very easy Joe G. Did a great job ! Love my new to me truck
May 12, 2026
Great experience!
Great experience! Fast and simple process. The friendly staff made the process easy. I’d certainly go back for my next vehicle.
Brandy Mayer
Pre-Owned Sales Consultant
Nov 10, 2026
Brandy was very helpful in the entire process.
Brandy was very helpful in the entire process. Helped me decide between the two cars I was interested in and I fell very confident that I made the correct choice.
Sep 30, 2026
They went above and beyond to make this deal happen.
They went above and beyond to make this deal happen. I would recommend this dealership to anyone ready for a new ride. Thanks Crown Buick and GMC
Sep 18, 2026
My experience was seamless and every fast the entire team
My experience was seamless and every fast the entire team was nothing short of amazing. I highly recommend brandy
Jul 08, 2026
Brandy was very insightful and helpful with every car I
Brandy was very insightful and helpful with every car I test drove and viewed. She made finding the right car very enjoyable, and I cannot thank her enough for her help.
Jul 06, 2026
My experience with Bandy was awesome.
My experience with Bandy was awesome. Very polite and honest. I would recommend anyone to them. Cleaned my car inside and out.
Anthony Gisclair
Senior Sales Advisor
Aug 01, 2026
Crown is always a pleasure to do business with.
Crown is always a pleasure to do business with. Eeveryone there is so accommodating and friendly
Apr 14, 2026
From beginning to end went great.
From beginning to end went great. Everyone were very professional and polite. Zachary did a great job.
Apr 06, 2026
Anthony was the best and the reason we purchased the car.
Anthony was the best and the reason we purchased the car. Thank you for making it a good experience!
Dec 25, 2025
Anthony was very helpful and patient with me in making my
Anthony was very helpful and patient with me in making my decision on a vehicle
Nov 14, 2025
Anthony made buying a vehicle very easy.
Anthony made buying a vehicle very easy. My wife said it was her best car buying experience.
Kade Hidalgo
New Car Sales Consultant
Oct 16, 2026
Not happy with Crown Service Department .
Not happy with Crown Service Department . They tried to charge me for a complimentary service...... if I wasn't paying close attention to the bill presented, I would have paid for something that was free. However, I was and am very pleased with my Sales Person, Kade, when I bought my car.
Sep 26, 2026
. I had no intention of buying from crown when I stopped
. I had no intention of buying from crown when I stopped by to see the trucks. Kade came across as a genuine good guy. He’s going to do well for you guys.
Sep 24, 2026
My salesman was patient and worked to obtain the Yukon I
My salesman was patient and worked to obtain the Yukon I wanted, even though it was at another dealership.
Aug 07, 2026
Kade is an excellent Salesman having the personality and
Kade is an excellent Salesman having the personality and knowledge to make the customer comfortable in making a purchase. As for me personally it was a very pleasant experience.
Jun 24, 2026
Always great customer service from Kade and Nick.
Always great customer service from Kade and Nick. I have been purchasing cars from them for years
Kenneth Simms
New Car Sales Consultant
Nov 11, 2026
By far this was the easiest experience I've ever have
By far this was the easiest experience I've ever have when purchasing a vehice. My salesman Kenneth Sims was the best hands down, excellent customer service, very knowledgeable ,and patient. I felt no pressure I know just what I wanted. I'll recommend Kenneth Simms over and over again. The finance manager was one of the best Cliff Byrd.
Nov 04, 2026
I had an amazing experience friendly staffs and welcoming
I had an amazing experience friendly staffs and welcoming environment. The salesman Kenneth Simms was awesome and very knowledgeable.
Oct 29, 2026
Kenny really went the extra mile to help me find the
Kenny really went the extra mile to help me find the perfect vehicle I wanted and that suited me. We started off with the GMC Sierra’s and after driving it and saw the price I told him it wasn’t right. So I starting looking at the Canyons helped me find the one I wanted
Oct 28, 2026
It’s a nice dealership, they gave me the best price and
It’s a nice dealership, they gave me the best price and it’s the best
Oct 04, 2026
Clean polite helpful understand your concern Keep you up
Clean polite helpful understand your concern Keep you up dated with the work that’s being done and notify you if something else need to be taken care of.
Kirk Groestch
Owner
Oct 14, 2026
Best dealership to have car repaired by honest workers &
Best dealership to have car repaired by honest workers & owners ! Trustworthy !Would never bring my car anywhere else!
Oct 02, 2026
Would NEVER use another dealership if it was next door to
Would NEVER use another dealership if it was next door to me! Most honest company I have ever known
Sep 26, 2026
Always fast and professional service !
Always fast and professional service ! Friendly and knowledgeable. I recommend there services amongst friends and Family
Sep 22, 2026
Crown Buick always my go-to for sales and service.
Crown Buick always my go-to for sales and service. Trustworthy, friendly, always putting customer care and concern at the forefront of everything transaction.
Aug 16, 2026
This visit was much better than the last visit all was
This visit was much better than the last visit all was explained up front to me as the owner and most issues have been resolved one was not able to be duplicated for now but it has happen on each Buick Encore so I wish that they would have used the previous car records to fix this one
Toby Bourg
New Car Sales Consultant
Nov 13, 2026
Great buying experience but terrible post buying service.
Great buying experience but terrible post buying service. I have been trying to get in contact with someone at the dealership for over a week but no one will respond to voicemails or text messages.
Oct 06, 2026
Toby was very helpful and professional!
Toby was very helpful and professional! We will most definitely be back for future purchases!
Jun 17, 2026
Toby was excellent.
Toby was excellent. Made the process enjoyable. The finance manager who we signed our loan docs with was great as well.
Jun 14, 2026
Everything was great.
Everything was great. Had to wait for finance dept a bit longer than expected, but they made up for it. Professional Dealership for sure.
Jun 14, 2026
Toby made my experience about as easy as can be.
Toby made my experience about as easy as can be. Streamlined service, no delays, and no catches or frills. Will continue using dealership. Wayne was very helpful as well. Finance dept. was uncomplicated also. Brought my Terrain in for it's first oil change and was met with minimal wait time and prompt service.
Todd Leaumont
General Manager
Oct 13, 2026
Dominick was my salesperson.
Dominick was my salesperson. He was friendly, knowledgeable, and professional. He made the process effortless for me. Todd, the manager, was also friendly, knowledgeable, professional and present immediately when requested. Cliff in finance continued the excellent customer service. This was a great experience with a great team.
Oct 10, 2026
Crown Buick GMC is top notch!
Crown Buick GMC is top notch! They were quick and professional! These guys are the best.
Sep 22, 2026
Crown Buick always my go-to for sales and service.
Crown Buick always my go-to for sales and service. Trustworthy, friendly, always putting customer care and concern at the forefront of everything transaction.
Sep 22, 2026
The dealership is listening and responding better to
The dealership is listening and responding better to customer concerns and issues and they are reaching out with options
Aug 16, 2026
This visit was much better than the last visit all was
This visit was much better than the last visit all was explained up front to me as the owner and most issues have been resolved one was not able to be duplicated for now but it has happen on each Buick Encore so I wish that they would have used the previous car records to fix this one
Jenna Sellstrom
SALES - BDC/Marketing Director
Dec 05, 2025
I was very pleased every one was there for me and my wife
I was very pleased every one was there for me and my wife Brandy is number one
Feb 07, 2025
Don Hartman and Sandy Cox were a joy to deal with.
Don Hartman and Sandy Cox were a joy to deal with. Friendly and professional ,helpful through the whole experience . I can't say enough about how pleasant experience it was dealing with them. It made the vehicle purchase wonderful. Thanks again Crown team !!
Dec 01, 2024
I could not be more satisfied with the service I received
I could not be more satisfied with the service I received at Crown with our Yukon XL. It developed an unforeseen but known engine problem that occurred right at the wrong time, and we were very worried about getting it fixed as it would likely be very expensive. Scott Sparks and the management did not have to help us, but they did as they stand by their customers and helped my family through a difficult time. I am so glad that we have continued to do business with Crown as they treat you like they would their own family. I intend to continue doing business with Crown for as long as possible as they stand by their customers and take care of them with top notch service and care. I can't thank them enough for all that they have done.
Sep 25, 2024
Everyone in the building was very attentive.
Everyone in the building was very attentive. I walked in and someone approached me and asked if I needed help with anything. I told them I was looking for Ms. Amy. She wasn’t there so Jenna Sellstrom helped me and directed me to Mr. Kenneth Simms.
Aug 01, 2024
Always straight up fair people to deal with.
Always straight up fair people to deal with. Very customer focused and respectful. This is my second truck buying experience with Crown. I'll be back, but not for a while 🙂
Cliff Byrd
Finance Manager
Nov 11, 2026
By far this was the easiest experience I've ever have
By far this was the easiest experience I've ever have when purchasing a vehice. My salesman Kenneth Sims was the best hands down, excellent customer service, very knowledgeable ,and patient. I felt no pressure I know just what I wanted. I'll recommend Kenneth Simms over and over again. The finance manager was one of the best Cliff Byrd.
Nov 10, 2026
Brandy was very helpful in the entire process.
Brandy was very helpful in the entire process. Helped me decide between the two cars I was interested in and I fell very confident that I made the correct choice.
Nov 03, 2026
Bo was a real good salesman very knowledgeable and very
Bo was a real good salesman very knowledgeable and very helpful. The car lot had a ton of great cars and Bo knew everything about them. My next vehicle will be from crown
Nov 01, 2026
Pleasant.
Pleasant. Employees are wonderful, knowledgeable and helpful. Would buy another car from here in the future.
Oct 29, 2026
Kenny really went the extra mile to help me find the
Kenny really went the extra mile to help me find the perfect vehicle I wanted and that suited me. We started off with the GMC Sierra’s and after driving it and saw the price I told him it wasn’t right. So I starting looking at the Canyons helped me find the one I wanted
Joe Agate
Used Car Sales/Finance Manager
Oct 22, 2026
It was a Great experience quick and easy I give them a
It was a Great experience quick and easy I give them a big star 5⭐️
Sep 16, 2026
Probably paid to much for the truck but I'm really
Probably paid to much for the truck but I'm really satisfied with it and the experience. Thanks, Darren
Jul 03, 2026
This is the third vehicle I purchased from Crown Buick (2
This is the third vehicle I purchased from Crown Buick (2 new and 1 used) and they have treated me well every time.
Apr 04, 2026
Everyone was super easy to work with from sales to
Everyone was super easy to work with from sales to management to finance it was a positive experience all the way around.
Dec 05, 2025
I was very pleased every one was there for me and my wife
I was very pleased every one was there for me and my wife Brandy is number one
Brett Melancon
Estimator
Oct 24, 2026
Great service with regular communication from Brett
Great service with regular communication from Brett regarding progress on my repairs and his interactions with the insurance company - nice work.
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Sep 27, 2026
The body shop team at Crown are all EXCELLENT!
The body shop team at Crown are all EXCELLENT! From Britini in the front and Brett who was in constant contact, I could not be happier with the service, repair work and communication!! Thank you!! Eric Windmann
Sep 26, 2026
Crown Collision completely and beautifully repaired my
Crown Collision completely and beautifully repaired my 2019 Acadia, and I would definitely recommend their services to anyone. My car looks amazing. This accident was not my fault and the driver of the Toyota Rav4 did not use turn signals or emergency flashers. I was not at fault.
Sep 05, 2026
Brett really took care of my needs with the insurance
Brett really took care of my needs with the insurance company and getting my truck looking back at 100%. Christian’s did a fantastic job on the paint work.
Britni Clark
Collision Receptionist
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Oct 16, 2026
Mr Willie Irons EXCELLENT… Wayne Bourg sales manager
Mr Willie Irons EXCELLENT… Wayne Bourg sales manager DISHONEST! Did Not Honor Friends n Family Discount
Sep 27, 2026
The body shop team at Crown are all EXCELLENT!
The body shop team at Crown are all EXCELLENT! From Britini in the front and Brett who was in constant contact, I could not be happier with the service, repair work and communication!! Thank you!! Eric Windmann
Sep 26, 2026
Crown Collision completely and beautifully repaired my
Crown Collision completely and beautifully repaired my 2019 Acadia, and I would definitely recommend their services to anyone. My car looks amazing. This accident was not my fault and the driver of the Toyota Rav4 did not use turn signals or emergency flashers. I was not at fault.
Aug 01, 2026
My experience with Crown Buick was excellent.
My experience with Crown Buick was excellent. The sales person, Miss Sandy Cox, and the finance director, Mr. Jose was simply great thank you so much
Bo Cox
Used Car Sales Consultant
Nov 03, 2026
Bo was a real good salesman very knowledgeable and very
Bo was a real good salesman very knowledgeable and very helpful. The car lot had a ton of great cars and Bo knew everything about them. My next vehicle will be from crown
Sep 26, 2026
The experience i had with my purchase was great .
The experience i had with my purchase was great .I've told all my friends to consider them for future purchases
Aug 24, 2026
Fantastic experience from start to finish!
Fantastic experience from start to finish!I recently purchased a used car from Crown Buick GMC and could not be happier with the process. Bo Cox was incredibly helpful, and professional. The vehicle was exactly as described, beautifully detailed, and priced fairly. Financing was quick and transparent. I highly recommend this team to anyone looking for a stress-free car buying experience!
Aug 05, 2026
Dealing with the salesperson via text and email and phone
Dealing with the salesperson via text and email and phone was straightforward.no issues or problems to report.
Jul 24, 2026
Sandy was so helpful.
Sandy was so helpful. By far the best salesperson I’ve come across. She made my view of crown so much better. I wasn’t a fan until I met her.
Larry Oggs III
Owner/General Manager
Oct 10, 2026
Crown Buick GMC is top notch!
Crown Buick GMC is top notch! They were quick and professional! These guys are the best.
Sep 22, 2026
Crown Buick always my go-to for sales and service.
Crown Buick always my go-to for sales and service. Trustworthy, friendly, always putting customer care and concern at the forefront of everything transaction.
Aug 22, 2026
Very clean and nice show room.
Very clean and nice show room. Great staff that know what they are talking about and very helpful.
Jan 03, 2026
Everything went smoothly in the car buying experience
Everything went smoothly in the car buying experience from test driving the car to signing the papers.
Sep 04, 2025
The buying process was very easy.
The buying process was very easy. Even though my wife has a 24 Encore Sandy explained the features to me and paired my phone.
Eric Porter
New Car Sales Consultant
Aug 19, 2026
Sales person was very helpful and knowledgeable to steer
Sales person was very helpful and knowledgeable to steer me to a vehicle that was exactly what I was looking for!
Apr 21, 2026
Great Service.
Great Service..Eric was very helpful and professional....Appreciate you...Would definitely recommend. If looking to purchase a vehicle...
Apr 14, 2026
The dealership and salesman were courtesy, professional
The dealership and salesman were courtesy, professional and straightforward. Had a wonderful experience purchasing my truck.
Apr 04, 2026
Eric and Willie were amazing and the rest of the staff
Eric and Willie were amazing and the rest of the staff was very friendly and the signing in the finance department was nice and easy.
Feb 11, 2026
It was a good experience, they honored the internet
It was a good experience, they honored the internet pricing on the truck I was looking at and we were able to complete the sale that day.
Rola Sleibi
BDC Sales Agent
Apr 17, 2026
Very easy to deal with, great customer service!
Very easy to deal with, great customer service! Will recommend to all my family and friends.
Mar 13, 2026
We had a great experience purchasing my vehicle from
We had a great experience purchasing my vehicle from Crown Buick GMC. The entire process was smooth, professional, and stress-free from start to finish. The staff was knowledgeable, patient, and took the time to answer all of our questions without any pressure. They were transparent about pricing and worked hard to make sure we got a deal that we felt comfortable with. The customer service was excellent, and it’s clear they genuinely care about their customers. We would definitely recommend Crown Buick GMC to anyone looking for a positive car-buying experience.
Feb 07, 2026
Sales transaction went well, except no charger came with
Sales transaction went well, except no charger came with EV. Thought that would be part of the deal and was surprised at pickup
Feb 05, 2026
Great, easy experience overall.
Great, easy experience overall. In and out in 3 hours. We spent most of our time with Joe and he was great to work with. Joe was awesome. We also interacted with Rola and Marshall and they were both professional as well. Would recommend this dealer for sure.
Nov 21, 2025
They were very nice and professional.
They were very nice and professional. The vehicle was serviced in a timely manner and even arranged a ride to and from work while the work was being done. I highly recommend using Crown Buick GMC for all your service needs.
Vince Verdin
Parts Associate
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Oct 10, 2026
Excellent service and help with initial purchase from
Excellent service and help with initial purchase from sandy cox as well as service with Kaitlyn
Sep 26, 2026
Always fast and professional service !
Always fast and professional service ! Friendly and knowledgeable. I recommend there services amongst friends and Family
Aug 04, 2026
Great customer service, also was very prompt with my
Great customer service, also was very prompt with my service. Mr. Mack Thank you kindly
Jul 08, 2026
Great - very easy Joe G.
Great - very easy Joe G. Did a great job ! Love my new to me truck
Philip Valenti
Used Car Sales Consultant
Sep 30, 2026
Highly recommend crown!
Highly recommend crown! Probably the easiest and fastest transaction ever had! Also everyone was friendly!
Sep 16, 2026
Probably paid to much for the truck but I'm really
Probably paid to much for the truck but I'm really satisfied with it and the experience. Thanks, Darren
Sep 10, 2026
My Salesman Philip Valentini was very helpful and
My Salesman Philip Valentini was very helpful and knowledgeable...he got me in the door and out with my new mustang Gt in record time..shout out to the finance manager and the entire staff ..It was a great experience and I will definitely be back to make another purchase
Aug 06, 2026
Straight forward negotiation, good price, on a great used
Straight forward negotiation, good price, on a great used Car. Phil did a great job helping me get the deal done! Thanks!
May 12, 2026
Great experience!
Great experience! Fast and simple process. The friendly staff made the process easy. I’d certainly go back for my next vehicle.
Josh McDonald
Parts Manager
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Apr 24, 2026
Josh was really great to work with and nice!
Josh was really great to work with and nice! very efficient and good work was done on my truck in a timely manner.
Mar 05, 2026
Exceptional service and great folks!
Exceptional service and great folks! Good Job! They had me in and out with warranty work within a day. you could not ask for more!! Thanks!!
Feb 20, 2026
Kade Hildalgo has been a great help with my vehicle
Kade Hildalgo has been a great help with my vehicle purchases. He made the process very easy.
Feb 19, 2026
Zachry was really good made everything smooth as
Zachry was really good made everything smooth as possible.. in the service department Josh and the young lady behind the service desk is really good as well
Nick Alongi
Used Car Sales Director
Jun 24, 2026
Always great customer service from Kade and Nick.
Always great customer service from Kade and Nick. I have been purchasing cars from them for years
May 30, 2026
This is a very good dealership, I had great experience
This is a very good dealership, I had great experience and I am very satisfied with my purchase. The staff and employees treated me and my wife very well. I will definitely buy from them again.
Mar 20, 2026
Crown had a selection of anything you needed and the
Crown had a selection of anything you needed and the customer service was fantastic. Quick and easy
Jan 21, 2026
Buying a 2025 GMC Yukon Denali from Crown Buick was
Buying a 2025 GMC Yukon Denali from Crown Buick was hands-down one of the best car-buying experiences I’ve ever had. John Decre is, without question, the easiest and most professional sales consultant I’ve worked with in all my years of purchasing vehicles. No pressure, no games—just honest communication, patience, and genuine care for making sure we were comfortable and confident every step of the way. Equally impressive was the leadership and communication from Nick Alongi. The level of transparency, professionalism, and follow-through from management was the highest I’ve seen in a very long time. I’ll be honest—I delayed buying my wife a new vehicle for quite some time because past dealership experiences were usually stressful and disappointing. Crown Buick completely changed that narrative. From start to finish, purchasing our Yukon Denali was smooth, respectful, and genuinely enjoyable. If you’ve been hesitant because of previous car-buying experiences, this is the dealership that will restore your confidence. Highly recommend Crown Buick, John Decre, and Nick Alongi. We will absolutely be back for our next vehicle.
Dec 05, 2025
I was very pleased every one was there for me and my wife
I was very pleased every one was there for me and my wife Brandy is number one
David Seawright
Collision Center Manager
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Aug 01, 2026
My experience with Crown Buick was excellent.
My experience with Crown Buick was excellent. The sales person, Miss Sandy Cox, and the finance director, Mr. Jose was simply great thank you so much
Apr 02, 2026
The body shop always does an incredible job.
The body shop always does an incredible job. Those guys are top notch, and Brett's always thorough and professional!!
Mar 09, 2026
Dwain gets it done, very intelligent when it comes to GM
Dwain gets it done, very intelligent when it comes to GM and very friendly. 10/10 service! dealer was very clean and plenty of parking
Feb 23, 2026
I arrived at my scheduled time.
I arrived at my scheduled time. The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key on his desk initially but realized I could pull up more because it was not as congested. I told him what I was doing (he was still on the phone but acknowledged). After doing so, I went to the waiting area ( he was still on the phone). I was watching and after a few minutes he got off the phone and left. I went back in and asked the lady at the desk next to his where he went and she said he left to go to a doctor’s appointment( she was the person to assist me). I work in customer service and this is not acceptable nor is it professional. I gave two stars because I’ve not had an issue with my car but the intake of getting service for my vehicle was poor. And, the time before this , I also did not appreciate him when I got my vehicle serviced.
Billy Brayman
Used Car Sales Consultant
Aug 27, 2026
This is the best dealership I have dealt with.
This is the best dealership I have dealt with. They weren’t pushy, and Billy tried to find something for me that I like and was in my price range. I would definitely do business with Crown again.
Jul 19, 2026
Billy was a pleasure to work with.
Billy was a pleasure to work with. He was very polite, courteous, and answered all of my questions. I feel I got a good deal on my purchase which is what counts, you have to feel comfortable with your decision. Keep up the good work. Now let’s see how the service side treats me in the future.
Apr 14, 2026
From beginning to end went great.
From beginning to end went great. Everyone were very professional and polite. Zachary did a great job.
Apr 11, 2026
Friendly, honest interaction between sales and financial
Friendly, honest interaction between sales and financial department. I will go to Crown for my next purchase
Apr 04, 2026
I greatly appreciated the quick response when I was in
I greatly appreciated the quick response when I was in search of a new vehicle. Billy was promptly, professional, and upfront about throughout the entire process. Thanks again, Billy.
Chris Bailey
Parts Associate
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Jan 25, 2026
The staff was friendly, professional and attentive ti my
The staff was friendly, professional and attentive ti my concerns. I would recommend this establishment to any Buick or GMC owner.
Jan 03, 2026
Great service from everybody at Crown Buick GMC in
Great service from everybody at Crown Buick GMC in Metairie awesome job. Thank you you all.
Dec 15, 2025
I go to Crown Buick for all my maintenance and repair
I go to Crown Buick for all my maintenance and repair service. They always do a great job
Oct 30, 2025
Have always had great service and parts support from
Have always had great service and parts support from Crown. This visit was no exception. On time and great visit.
Dominic Landry
New Car Sales Consultant
Oct 13, 2026
Dominick was my salesperson.
Dominick was my salesperson. He was friendly, knowledgeable, and professional. He made the process effortless for me. Todd, the manager, was also friendly, knowledgeable, professional and present immediately when requested. Cliff in finance continued the excellent customer service. This was a great experience with a great team.
Oct 02, 2026
I had the absolute pleasure of working with Dominic at
I had the absolute pleasure of working with Dominic at Crown Buick GMC, and I cannot recommend him highly enough. Because of my demanding schedule, I needed to handle almost everything over the phone. Dominic accommodated this seamlessly, managing the entire process with incredible efficiency. What stood out most was his patience. I never felt a single ounce of pressure to make a deal, which made the entire experience stress-free and enjoyable. Dominic was truly outstanding, and the rest of the team was just as fantastic all the way through. If you want a smooth, professional, and pressure-free car buying experience, go see Dominic and his team!
Sep 30, 2026
Crown Buick/GMC was very professional and transparent.
Crown Buick/GMC was very professional and transparent. They were able to work with me and got me in the vehicle I wanted at the price I wanted. Highly recommended!
Jun 19, 2026
This is a great dealership.
This is a great dealership. Kade Hildalgo has been a great help. I love my truck.
May 29, 2026
Very please with the salesman he made me feel comfortable
Very please with the salesman he made me feel comfortable on buying my new vehicle. Vehicle has always been a great dealership since I was a kid so I’m glad they’re still around making families happy
BJ Bordelon
Parts Associate
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Jun 28, 2026
I am very please with the service I needed on very short
I am very please with the service I needed on very short notice. From the time, just after recognizing my 1 year old set of new tires had 1 tire with a side wall gouge. I called the dealership and they got everything right from the very beginning and everything that I was quoted held “true”. I was further please with the honoring by “Sade” the next day appointment. Everything was honored by Sade and the dealership from the part (a new tire) was available, the appointment wait time was very reasonable and the quoted price for the service was honored as well. I was extremely pleased at all levels mentioned above by Sade and the service techs.
May 30, 2026
I bought several vehicles from Crown over the years.
I bought several vehicles from Crown over the years. Its been good service and good sales experience. Most of my service business is maintenance, fortunately I've needed very little repair but when I did the repairs were quick, fair and honest. Thanks Crown
Mar 02, 2026
Don Hartman and Bradley Coco were awesome.
Don Hartman and Bradley Coco were awesome. Very knowledgeable and friendly. I wouldn't do business with anyone else.
Jan 25, 2026
The staff was friendly, professional and attentive ti my
The staff was friendly, professional and attentive ti my concerns. I would recommend this establishment to any Buick or GMC owner.
Alexandra Seals
New Car Sales Consultant
Oct 26, 2026
Both Alex and Sandy were very helpful and great to work
Both Alex and Sandy were very helpful and great to work with for the purchase of my GMC Terrain! I absolutely love it!!
Sep 29, 2026
Great sales, took the time to listen to my needs.
Great sales, took the time to listen to my needs. Everything went smoothly and quick
Sep 19, 2026
Salesperson was courteous and efficient.
Salesperson was courteous and efficient. No high pressure sales tactics. One issue was resolved quickly.
Sep 12, 2026
This was the easiest car transaction I’ve ever been apart
This was the easiest car transaction I’ve ever been apart of! Everyone was so easy to work with, and it was flawless!
Aug 19, 2026
Alexandra was great!
Alexandra was great! She made every thing super easy and I wasn’t there all day! Looking forward to purchasing my next vehicle from her
Sheryl Wright
Controller
Jan 24, 2026
Courteous, friendly service.
Courteous, friendly service. Very knowledgeable on the GMC Canyon truck line and the associated features.
Oct 30, 2025
My experience at Crown Buick was awesome.
My experience at Crown Buick was awesome. Zach and Sheryl did a great job helping me get my new vehicle. I’m spreading the word about how pleased I was with my experience there.
Jun 18, 2025
The entire team from sales on the floor to the finance
The entire team from sales on the floor to the finance folks to managers and even on the owner side the experience was awesome. They make everyone feel like family there or as if they have known you for years! It has been quite the experience!
May 30, 2025
From start to finish the process was a pleasure and Zach
From start to finish the process was a pleasure and Zach and the entire team were very knowledgeable and helpful!
Apr 02, 2025
Dealership that takes care of people in a timely manner ,
Dealership that takes care of people in a timely manner , very professional and knowledge from sales consultant
Haasan Green
Used Car Sales Consultant
Jun 06, 2026
Haasan made the experience seemless.
Haasan made the experience seemless. Even after the disappoint of not particularly leaving with what I came for due to financial reason, he worked diligently over the next few days to find something suitable and checked off every list of what was needed with the suggested car. I am happy with my purchase and will recommend the delaership, particularly Haasan to anyone I know in the market for a new or used vehicle.
May 15, 2026
All around welcoming environment with a very friendly and
All around welcoming environment with a very friendly and flexible sales staff that works for the customers best interest.
Apr 30, 2026
Salesmen Hassan was very helpful and patient with my
Salesmen Hassan was very helpful and patient with my daughter. I would definitely highly recommend him
Apr 24, 2026
I was really satisfied with the customer service that me
I was really satisfied with the customer service that me and wife received at Crown Buick in New Orleans when we bought our brand new Buick Envista. Everyone there was helpful and friendly will definitely recommend family and friends to come there to buy a car at Crown Buick in New Orleans. Thank You!! Melvin Ruffin Karen Ruffin
Apr 17, 2026
Great experience!
Great experience! It was very quick and easy. Walked in and was helped instantly. Thank you!
Mike Singletary
Inventory/Transport Manager
May 30, 2026
I bought several vehicles from Crown over the years.
I bought several vehicles from Crown over the years. Its been good service and good sales experience. Most of my service business is maintenance, fortunately I've needed very little repair but when I did the repairs were quick, fair and honest. Thanks Crown
Mar 25, 2026
Awesome people who know how to listen to customer needs.
Awesome people who know how to listen to customer needs. They respond in a manner that allows the customer to feel that their needs will be met . Everyone in the dealership is involved in the sale of a vehicle which allows the customer to ask questions related to all departments. We have been buying from Crown for many years and depended on their service department for all those years. We continue to come back because of their past and present performance. They are the best. When the owners approach you to say hello and thank you for your business it makes a difference.
Jun 25, 2025
Crown Buick is like a family to us .
Crown Buick is like a family to us . We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other dealership for our trucks, keep up the good work. We also tell our friends about Crown and their good service. Thanks for all your good work. William and Carol Jackson
Oct 15, 2024
Very knowledgeable about the product they sell.
Very knowledgeable about the product they sell. Scott sparks is one of the most experienced and courteous salesman. I have ever dealt within my life. I will again buy from Crown Buick GMC.
Aug 31, 2024
Kaitlin Dauzat is awesome and Crown Buick GMC is a
Kaitlin Dauzat is awesome and Crown Buick GMC is a pleasure to deal with! Highly recommend..
Todd Kehoe
Trade Acquisition Manager
May 16, 2026
Service department was absolute chaos when I went in for
Service department was absolute chaos when I went in for an oil change. They had construction going on at the time and nothing was done to make things easier for the customer. Cashier was a new employee and couldn't even find my car because the guy who serviced it was at lunch. Had to wait 20 minutes and eventually went to find it myself Was unable to use my $60 in rewards to help pay for my oilchange because I'm not really a computer user and no one could give me my account number. NOT happy today. I have used this service center before an was never unhappy until today.
Apr 01, 2026
Crown Buick does all they can to make sure everything is
Crown Buick does all they can to make sure everything is right for you. The people that work there are top-notch and know what they are doing.
Feb 21, 2026
Always quick and easy getting regular maintenance.
Always quick and easy getting regular maintenance. If the cost of full coverage insurance wasn't continuously skyrocketing, I'd already be leasing a brand new GMC.
Jan 03, 2026
Everything went smoothly in the car buying experience
Everything went smoothly in the car buying experience from test driving the car to signing the papers.
Tricia Gueldner
Title/License Clerk
Aug 01, 2026
Crown is always a pleasure to do business with.
Crown is always a pleasure to do business with. Eeveryone there is so accommodating and friendly
Nov 05, 2024
This was our second experience with Mr.
This was our second experience with Mr. Gisclair and we could not have been more pleased. Anthony is experienced, knowledgeable, and friendly. We highly recommend Crown Buick GMC!
Oct 14, 2024
It took entirely too long for them to process and mail
It took entirely too long for them to process and mail the title and tax documents to my home state.
Larry Snyder
Parts Associate
Oct 24, 2026
Good fast service in all the departments front office and
Good fast service in all the departments front office and PARTS. Vincent and others are a big help
Jan 25, 2026
The staff was friendly, professional and attentive ti my
The staff was friendly, professional and attentive ti my concerns. I would recommend this establishment to any Buick or GMC owner.
Apr 02, 2025
Dealership that takes care of people in a timely manner ,
Dealership that takes care of people in a timely manner , very professional and knowledge from sales consultant
Scott Tanzini
Used Car Sales Consultant
Oct 01, 2026
Recently visited Crown Buick GMC in Metairie to look at a
Recently visited Crown Buick GMC in Metairie to look at a 2023 Ford F150. Was able to speak to a salesman immediately. Scott T quickly grabbed the keys and we took the truck on a test drive. There was no pressure. Once back at the dealership, he was informative about the carfax/history/service history of the truck. He worked with us on the price and the truck was purchased. Overall great experience. Nothing bad to say. Thank you, Scott T !
Jul 24, 2026
Scott and the finance agent did an excellent job making
Scott and the finance agent did an excellent job making our car buying experience as smooth and “painless” as possible.
Jul 14, 2026
We were very happy with the service we received from
We were very happy with the service we received from Scott as well as Bo Cox. Bo completed the sale when we came back and Scott wasn’t available. Bo was very professional, walking us through each step until we dr e off in our new vehicle.
Shannon Chiasson
Office Manager
Sep 26, 2026
Always fast and professional service !
Always fast and professional service ! Friendly and knowledgeable. I recommend there services amongst friends and Family
Sep 02, 2024
Crown is prompt and professional each time I bring my
Crown is prompt and professional each time I bring my vehicle in for service. The staff is always accommodating.
Marie Kickel
Receptionist
Oct 13, 2026
Dominick was my salesperson.
Dominick was my salesperson. He was friendly, knowledgeable, and professional. He made the process effortless for me. Todd, the manager, was also friendly, knowledgeable, professional and present immediately when requested. Cliff in finance continued the excellent customer service. This was a great experience with a great team.
Mar 26, 2025
Everyone was so friendly and accommodating.
Everyone was so friendly and accommodating. From the salesperson (Kade Hidalgo) to the receptionist (Marie). I would definitely and I already recommend the Buick to everyone..
Tiger Smith
New Car Sales Consultant
Oct 01, 2026
They were friendly, helpful and easy to work with they
They were friendly, helpful and easy to work with they didn’t pressure you for the sale. Thanks crown.
Jul 16, 2026
I cannot say enough about this dealership and Mr.
I cannot say enough about this dealership and Mr. Kevin! They made us feel so comfortable and got us the best deal for the vehicle we wanted. Cannot thank them enough!!
Mary Buccola
Accounting
Oct 25, 2025
Kade was absolutely amazing and got me exactly what I
Kade was absolutely amazing and got me exactly what I needed. You were perfect with everything that was done. Thank you
Yvette Dunbar
Accounts Payable/Receivable
Aug 14, 2024
I had a great experience getting my tire changed.
I had a great experience getting my tire changed. Everyone I talked to was helpful and kind.
Babs Ganacheau
Accounts Payable/Receivable
Oct 02, 2025
Crown was very easy and straightforward to deal with.
Crown was very easy and straightforward to deal with. I worked with both Bradley Coco and Joey Grego, who were very helpful.