Staff
Wayne Bourg
New Car Sales Manager
Will Montgomery
Pre Owned Sales Consultant
Bradley Coco
New Car Sales Consultant
Scott Sparks
New Car Sales Consultant
Al Chen
New Car Sales Consultant
Kwanza Washington
Service Customer Relations
Joe Grego
New Car Sales Consultant
Don "Duck" Hartman
New Car Sales Consultant
Zachary LeBlanc
New Car Sales Associate
John Ducre
Used Car Sales Consultant
Jay Thompson
Sales Professional
Robin Gurtner
Fixed Operations Director
Michelle Iwanicki
Service Customer Relations
Anthony Gisclair
Senior Sales Advisor
Katelyn Schilling
BDC Manager
Kevin Brown
Pre Owned Sales Consultant
Kalob Guillot
New Car Sales Consultant
Joe Murray
New Car Sales Consultant
Jenna Sellstrom
Internet Sales Agent
Amy LeBlanc
Internet Sales Agent
Ashton Hilliard
Pre-Owned Sales Consultant
Wayne Bourg
New Car Sales Manager
Jan 27, 2023
This is my second time acquiring a vehicle with Donald
This is my second time acquiring a vehicle with Donald "Duck" Hartman and will always ask for him in the future should I need another vehicle.
Jan 22, 2023
Everything was excellent and satisfactory I couldn't be
Everything was excellent and satisfactory I couldn't be any happier with my brand new ukon
Jan 06, 2023
World class service that met and exceeded our family’s
World class service that met and exceeded our family’s expectations during a difficult time of allocation issues. We ordered a vehicle in October 2021, received it in January 2023. We understand!
Jan 06, 2023
Was looking for a gmc sierra and went to a few other gmc
Was looking for a gmc sierra and went to a few other gmc dealerships. Walked into Crown and it was like night and day awesome experience
Dec 31, 2022
Very helpful guy he help us in every way possible.
Very helpful guy he help us in every way possible.. we really appreciated and the people in the dealership very good guys
Will Montgomery
Pre Owned Sales Consultant
Dec 27, 2022
Great atmosphere, great customer service, great prices on
Great atmosphere, great customer service, great prices on vehicles. I would definitely recommend Crown Buick & GMC.
Nov 04, 2022
Love it always friendly and helpful for service and sales
Love it always friendly and helpful for service and sales and salesman very professional and helpful
Oct 28, 2022
Will Montgomery was very Professional!
Will Montgomery was very Professional! He took very good care of my needs. Keep up the good work…
Sep 07, 2022
Will was amazing….
Will was amazing…. Fast , helpful… and most of all he listen to all my needs
Jul 16, 2022
Smooth process to finance car and friendly staff.
Smooth process to finance car and friendly staff. Would go to them again and recommend them to family/friends, thanks again!
Bradley Coco
New Car Sales Consultant
Jan 05, 2023
Have worked with Bradley Coco for years and will continue
Have worked with Bradley Coco for years and will continue working with him in the future
Dec 07, 2022
I always feel confident that I’ll get the proper service
I always feel confident that I’ll get the proper service at this dealership. Danette is knowledgeable and ensures everything is good before I leave.
Dec 02, 2022
Everyone that I came in contact with was friendly and
Everyone that I came in contact with was friendly and very helpful. Will always recommend Crown Buick.
Nov 13, 2022
Everything was great great great great great greatness
Everything was great great great great great greatness great great great great great great great
Oct 27, 2022
I have bought two Buick Enclaves from this dealership and
I have bought two Buick Enclaves from this dealership and have been very satisfied with them.
Scott Sparks
New Car Sales Consultant
Jan 04, 2023
everyone I met was very pleasant and helpful.
everyone I met was very pleasant and helpful. It was a very satisfying experience. I will definitely recommend Scott and Crown to my friends and family.
Dec 23, 2022
Very fast and professional work place.
Very fast and professional work place.Great costumer service. They always take great care of my truck.
Nov 27, 2022
I think that they are fair.
I think that they are fair. The dealership is easy to work with. Everyone was friendly.
Nov 21, 2022
Dealing with Crown Buick GMC was a wonderful experience.
Dealing with Crown Buick GMC was a wonderful experience. I would highly recommend anyone visit them.
Oct 15, 2022
Very good customer service and experience but the
Very good customer service and experience but the questionnaire wast very annoying making someone type 15 words🤷🏽♂️
Al Chen
New Car Sales Consultant
Jan 20, 2023
My service advisor, Jeannette, is awesome!
My service advisor, Jeannette, is awesome! Crown is lucky to have such a dedicated employee.
Jun 30, 2022
I rate the dealership as excellent because Al Chen was
I rate the dealership as excellent because Al Chen was very capable and attentive to what I wanted. I must admit that I was not happy with the factory because it took my reservation months prior to advising the dealership to take my deposit on a Denali Ulitimate. The updates and feedback from the factory was non-existent. I will buy again from Crown because I am a GMC truck fan and the Crown team is top notch.
Apr 27, 2022
Awesome Dealership!
Awesome Dealership! No pressure sale. Allowed me to share my thoughts and requirements, and treated me like an employee! They went out of their way to exceed my needs! Thanks!
Apr 26, 2022
Our sales person, Mr.
Our sales person, Mr. Al was very helpful. The financial guy, Jose was also very kind and helpful. Our purchase was fast and efficient.
Apr 15, 2022
Al chin was my salesman He was ver helpful in ordering
Al chin was my salesman He was ver helpful in ordering my new 2500 GMC Truck Worked with me so I got the truck I wanted
Kwanza Washington
Service Customer Relations
Jan 22, 2023
Everything was excellent and satisfactory I couldn't be
Everything was excellent and satisfactory I couldn't be any happier with my brand new ukon
Jan 20, 2023
Always helpful and on schedule.
Always helpful and on schedule. The work performed has been maintenance related and was all completed correctly.
Jan 16, 2023
Everything was great as always.
Everything was great as always. Service department is always courteous and professional. Vehicles get services in a timely manner
Jan 10, 2023
Excellent service and very courteous.
Excellent service and very courteous. So appreciated the loaner as we only have one car
Jan 06, 2023
I have the engine light come on and Crown Buick GMC in
I have the engine light come on and Crown Buick GMC in Metairie took my car and diagnosed the problem quickly and made the repair. The service was great
Joe Grego
New Car Sales Consultant
Jan 21, 2023
He is the best sale person he help me looking for the
He is the best sale person he help me looking for the truck I want thanks for your service
Oct 23, 2022
They where very quick to correct the problem that I had .
They where very quick to correct the problem that I had . They work very hard to satisfy me with what I wanted . And made me feel welcome and comfortable. Great Job!!!!!!
Sep 29, 2022
Everyone there is always so kind and friendly.
Everyone there is always so kind and friendly. It's like dealing with family. I've bought my last six vehicles there and will continue to do so.
Jul 21, 2022
Always a pleasure to do business with Joe Grego and the
Always a pleasure to do business with Joe Grego and the team at Crown Buick.
Jul 02, 2022
I would like to take this space to say how thankful I am,
I would like to take this space to say how thankful I am, that we still have honest people in this world. The day we were signing papers on the vehicle, my 10 year old son accidentally left his nintendo switch game case with at least $500.00 worth of games in it in, in the service waiting area. He didn't realize it till the next day. A mechanic, I think his name is Sydney found the case, and turned it in to the service manager. He said, "im sure someone is looking for this". Sydney, sure made my son and I happy. My son prayed that morning for God to help him find his case. Thank you Sydney for your honesty and integrity.
Don "Duck" Hartman
New Car Sales Consultant
Jan 27, 2023
This is my second time acquiring a vehicle with Donald
This is my second time acquiring a vehicle with Donald "Duck" Hartman and will always ask for him in the future should I need another vehicle.
Jan 21, 2023
My salesman, Donald "Duck" Hartman,and Crown's used car
My salesman, Donald "Duck" Hartman,and Crown's used car manager, went above and beyond in dealing with my needs on my vehicle purchase.
Dec 16, 2022
I called Crown Service for a recall on my 2023 GMC Yukon
I called Crown Service for a recall on my 2023 GMC Yukon Ultimate. I spoke to Kaitlyn and got me in the next day. brought in in for my scheduled appointment and spoke to the other Kaitlyn and got me in on time and back as promised. Great Job to both of the Kaitlyn's
Oct 14, 2022
Crown is always courteous and professional!
Crown is always courteous and professional! They listen to what I want and accommodate my needs. I will return to Crown to buy my next vechike!
Oct 14, 2022
Right folks in the right places…process is
Right folks in the right places…process is professional…workmanship is great…making the plans and execute those plans…good job!
Zachary LeBlanc
New Car Sales Associate
Dec 23, 2022
Very fast and professional work place.
Very fast and professional work place.Great costumer service. They always take great care of my truck.
Nov 29, 2022
I really enjoyed working with Zach and everyone at crown
I really enjoyed working with Zach and everyone at crown and love my new car!
Nov 04, 2022
Love it always friendly and helpful for service and sales
Love it always friendly and helpful for service and sales and salesman very professional and helpful
Oct 23, 2022
We had a wonderful experience with the sales team and
We had a wonderful experience with the sales team and finance team. Would highly recommend buying a vehicle from Zachary LeBlanc & Wayne.
Sep 06, 2022
Zach was very attentive and worked hard to make the
Zach was very attentive and worked hard to make the process move along and paid attention to details.
John Ducre
Used Car Sales Consultant
Jan 06, 2023
World class service that met and exceeded our family’s
World class service that met and exceeded our family’s expectations during a difficult time of allocation issues. We ordered a vehicle in October 2021, received it in January 2023. We understand!
Oct 23, 2022
I can’t say enough about John.
I can’t say enough about John. He’s very personable and a great guy. He made everything easy. Jose also it was a pleasure meeting him. Crown has a great team.
Apr 29, 2022
Large company.
Large company. Only worried about selling a vehicle. Services are not outstanding on new vehicle....
Oct 15, 2021
Mr.DUCRE spent time to assure us that we could operate...
Mr.DUCRE spent time to assure us that we could operate all the extras our 2022 Encor came equipped with.Thanks,Crown Buick
Oct 06, 2021
John was extremely helpful and knowledgeable about their...
John was extremely helpful and knowledgeable about their products. We went in knowing what we wanted, and left happily with my wife’s new car.
Jay Thompson
Sales Professional
Jan 18, 2023
Salesman's professionalism and product knowledge made
Salesman's professionalism and product knowledge made purchasing car at Crown Buick a pleasant event! Jay's accommodating manner is exceptional!
Jul 19, 2022
Work with Mr.
Work with Mr. Jay Thompson was a great experience!! He made it easy and was very professional! This is my second truck I bought from jay at crown and won’t be my last!! Thank you guys!!!
Jun 14, 2022
Sealing the deal with Jay at Crown Buick was a piece of
Sealing the deal with Jay at Crown Buick was a piece of cake. If you're looking to purchase a vehicle, I would highly recommend asking for him!
Apr 22, 2022
Very nice and professional.
Very nice and professional. Always very helpful. We bought my wife’s car from Crown a year ago and had such a good experience we decided to go back when it was time for me to buy a truck.
Mar 25, 2022
Very pleased with the service.
Very pleased with the service. Jay, my salesman made the process very easy and they worked with me to get the best possible outcome. I would definitely work with them again!!
Robin Gurtner
Fixed Operations Director
Jan 22, 2023
Everything was excellent and satisfactory I couldn't be
Everything was excellent and satisfactory I couldn't be any happier with my brand new ukon
Jan 20, 2023
Always helpful and on schedule.
Always helpful and on schedule. The work performed has been maintenance related and was all completed correctly.
Jan 16, 2023
Everything was great as always.
Everything was great as always. Service department is always courteous and professional. Vehicles get services in a timely manner
Jan 10, 2023
Excellent service and very courteous.
Excellent service and very courteous. So appreciated the loaner as we only have one car
Jan 10, 2023
This is my first vehicle purchased from / serviced by
This is my first vehicle purchased from / serviced by Crown Buick GMC and second service appointment. Standard oil change and tire rotation went timely and smoothly. Took care of necessary recalls while the vehicle was there as well. Great experience both times they've serviced my vehicle.
Michelle Iwanicki
Service Customer Relations
Jan 22, 2023
Everything was excellent and satisfactory I couldn't be
Everything was excellent and satisfactory I couldn't be any happier with my brand new ukon
Jan 20, 2023
Always helpful and on schedule.
Always helpful and on schedule. The work performed has been maintenance related and was all completed correctly.
Jan 10, 2023
Excellent service and very courteous.
Excellent service and very courteous. So appreciated the loaner as we only have one car
Jan 10, 2023
This is my first vehicle purchased from / serviced by
This is my first vehicle purchased from / serviced by Crown Buick GMC and second service appointment. Standard oil change and tire rotation went timely and smoothly. Took care of necessary recalls while the vehicle was there as well. Great experience both times they've serviced my vehicle.
Jan 06, 2023
I have the engine light come on and Crown Buick GMC in
I have the engine light come on and Crown Buick GMC in Metairie took my car and diagnosed the problem quickly and made the repair. The service was great
Anthony Gisclair
Senior Sales Advisor
Jan 31, 2023
I brought my truck to get serviced and the check engine
I brought my truck to get serviced and the check engine light came on why on the to the dealership. While there, I talked to the service writer and told him that, when I used the remote start the engine would run only run for 10 seconds and then die. The fuel injection system was clean. The mechanic said the valves and the injectors were dirty. You would have to remove the head to find if the valves were dirty?The main problems not repair. A few weeks later I brought the my truck back and talk to the same service writer about the remote start and the engine diving after 10 seconds. I was brought home and the four days later, they said the problem was found and gave me a price. I picked it up thinking it is fixed. The next day,I used the remote start and the engine died 10 seconds later. The service department needs more training or more mechanic!!!!!
Dec 15, 2022
Made purchasing my vehicle a pleasant experience.
Made purchasing my vehicle a pleasant experience. Would highly recommend Mr. Anthony and the dealership.
Oct 20, 2022
BEFORE YOU BUY A CAR FROM ANOTHER DELEARSHIP DO YOURSELF
BEFORE YOU BUY A CAR FROM ANOTHER DELEARSHIP DO YOURSELF A FAVOR AND GO AND SEE WHAT WAYNE AND ANTHONY CAN DO FOR YOU. I JUST PURCHASED A 2022 GMC TERRAIN AND COULD NOT BE HAPPIER. MY SALESPERSON WAS ANTHONY WHO IS JUST THE GREATEST GUY. HE WILL NOT JUST TELL YOU SOMETHING TO SELL A CAR, HE WILL GO OUT OF HIS WAY TO MAKE SURE YOU CAN GET WHAT YOU NEED (OF COURSE WITHIN REASON). I WAS HAVING HAVEING SOME PROBLEMS SO ANTHONY CALLED IN MR. WAYNE BOURG WHO DEFINATELY WENT THE EXTRA MILE TO MAKE THE DEAL WORK. I AM NOW DRIVING MY 2022 GMC TERRAIN AND LOVING EVERY MINUITE. THE DEALERSHIP IS SPOTLESS, THE EMPLOYES ARE ALL PROFESSIONAL AND COURTIOUS. THIS IS NO BULL GIVE THEM A TRY. IT WILL ONLY COST YOU A LITTLE TIME.
Oct 04, 2022
The best service department around.
The best service department around. I would not take my vehicle anywhere else! Thanks for being so awesome!
Jun 05, 2022
Anthony is the best.
Anthony is the best. That’s all I to say and this 15 word minimum is the worst. You want MY feedback but you dictate a minimum amount of words. Communism!! Like I said Anthony is the greatest!!!
Katelyn Schilling
BDC Manager
Dec 15, 2022
Good service they need more help doing the best they can
Good service they need more help doing the best they can do With help they have
Dec 07, 2022
Service is excellent.
Service is excellent. The service department is the best. They will call you back and let you not what the problem is and will work very hard to fix in in timely manner.
Nov 18, 2022
Overall excellent customer service with a special thanks
Overall excellent customer service with a special thanks to Robin, Dwain and Caitlain and the service crew.
Oct 18, 2022
Everyone is so nice here I live in Harvey right in the
Everyone is so nice here I live in Harvey right in the front we have a GMC I will drive to you all anytime because I love the services and the people is so nice.
Oct 18, 2022
Disappointed customer.
Disappointed customer...bought my car 14 years ago and always maintained at Crown. I set up a schedule appointment 2 weeks prior for my a/c. I dropped off my car at 8:00 in the morning, Crown wasn't able to get it for my scheduled appointment. I picked my car up that evening and brought back the next morning. Again unable to get to my car and since I up picked up my car the previous day I was told it put me at back of the line ...and brought back for the 3rd time, finally fixed. I guess a scheduled appointment is not needed!!??
Kevin Brown
Pre Owned Sales Consultant
Jan 11, 2023
The salesman Kevin was great!
The salesman Kevin was great! He made sure my truck purchase went perfectly smooth. I would highly recommend talking to him for a vehicle purchase
Dec 07, 2022
It was a quick process.
It was a quick process. It was a pleasant experience. Kevin and the other staff were very professional.
Sep 09, 2022
Kevin and the whole team at Crown Buick GMC were very
Kevin and the whole team at Crown Buick GMC were very professional and friendly. We went in looking for our trucks and came out Very happy and pleased with our purcharse. As returning customers we already had the bar set high and the expectations as always were Exceeded. Thank you Kevin, Glenn and Jose!!
Jun 24, 2022
My car purchase experience at Crown Buick GMC was very
My car purchase experience at Crown Buick GMC was very favorable. I was treated well and fairly. Kevin Brown was straighforward and saw to it all aspect of the purchase was completed correctly and on time. He is a credit to the organization.
Apr 24, 2022
Best car buying experience ever.
Best car buying experience ever. Great salesman and sales manager! No haggle price and great customer service. Would absolutely buy from again!
Kalob Guillot
New Car Sales Consultant
Jan 06, 2023
Was looking for a gmc sierra and went to a few other gmc
Was looking for a gmc sierra and went to a few other gmc dealerships. Walked into Crown and it was like night and day awesome experience
Dec 22, 2022
Great experience.
Great experience. No stress. Very friendly and helpful. Kalob Guillot was great to work with and made my purchase pleasurable.
Nov 13, 2022
Everything was done well.
Everything was done well. Comfortable waiting area. Professional organized process. Perfect customer service. Thank you!
Oct 14, 2022
Great process with buying the new vechicle…Kalob was easy
Great process with buying the new vechicle…Kalob was easy to work with during the whole process by keeping us informed of the what is going on.
Jul 06, 2022
Kaleb was extremely helpful with the purchase of my new
Kaleb was extremely helpful with the purchase of my new vehicle. 5-star rating across the board for him and the Crown Buick team.
Joe Murray
New Car Sales Consultant
Dec 31, 2022
Very helpful guy he help us in every way possible.
Very helpful guy he help us in every way possible.. we really appreciated and the people in the dealership very good guys
Nov 19, 2022
Came in for a simple oil and filter change.
Came in for a simple oil and filter change. Service advisor quoted the price when I arrived. It’s always important that customers know the cost prior to any work being done. That was appreciated. The advisor also honored a $20 coupon I had from GMC.
Oct 02, 2022
It was a pleasure dealing with Joe Murray and Jose.
It was a pleasure dealing with Joe Murray and Jose. They made my buyers experience easy. Thanks Guys Joey Benoit
Sep 01, 2022
It was easy to do busy here!
It was easy to do busy here! Great communication and quick service. Friendly customer service.
Sep 01, 2022
Great place, very helpful, they went up and beyond to
Great place, very helpful, they went up and beyond to help us in getting our new vehicle. Would definitely recommend, and would go back and buy another vehicle from them.
Jenna Sellstrom
Internet Sales Agent
Jan 28, 2023
I brought my 2022 Sierra in for the DRL recall.
I brought my 2022 Sierra in for the DRL recall. Crown did a good job in this issue.
Jan 28, 2023
She was outstanding with me on the phone.
She was outstanding with me on the phone. I was stressed just calling BC I brought my car in Texas and after the sale I feel I was kicked to the side of the road. I really 💘 my Envision Avenier and want my heat/ cool seats! So I was worried about getting the chip. Jenna calmed me, and reassured me. She even said I could call her everyday!! 🥰 I have worked hard as a single woman and at 51 years old I was able to pay for my car with cash!! So, its wonderful to feel appreciated.
Dec 27, 2022
Great atmosphere, great customer service, great prices on
Great atmosphere, great customer service, great prices on vehicles. I would definitely recommend Crown Buick & GMC.
Dec 15, 2022
Good service they need more help doing the best they can
Good service they need more help doing the best they can do With help they have
Nov 25, 2022
They were very professional.
They were very professional. They communicated very well. I was satisfied with the service. Plus they delivered my car to me.
Amy LeBlanc
Internet Sales Agent
Dec 15, 2022
Good service they need more help doing the best they can
Good service they need more help doing the best they can do With help they have
Dec 07, 2022
It was a quick process.
It was a quick process. It was a pleasant experience. Kevin and the other staff were very professional.
Oct 18, 2022
Everyone is so nice here I live in Harvey right in the
Everyone is so nice here I live in Harvey right in the front we have a GMC I will drive to you all anytime because I love the services and the people is so nice.
Aug 10, 2022
I had such an awesome experience at Crown Buick GMC.
I had such an awesome experience at Crown Buick GMC. Zach LeBlanc was great to work with and he and the rest of the team went above and beyond.
May 12, 2022
Zach was amazing!
Zach was amazing! Very knowledgeable about the vehicles. Very helpful through the whole process. Will definitely be coming back to him for my next vehicle purchase! 😁 Crown definitely makes you feel like family.