Crown Buick GMC Is Your Award-Winning Dealership | Metairie, LA
You can always look forward to an award-winning customer experience when you visit Crown Buick GMC in Metairie, Louisiana! Thanks to the dedicated work of our entire staff, we’ve won multiple Dealer of the Year honors from DealerRater — one of the industry’s most trusted sources for customer reviews and feedback.
A strong track record for customer satisfaction
Here’s the full list of Crown Buick GMC’s recent DealerRater awards as of year-end 2023:
- GMC Dealer of the Year for Louisiana: 2021, 2022, 2023
- Buick Dealer of the Year for Louisiana: 2021
- Consumer Satisfaction Award: 2021, 2022, 2023
Our Louisiana Dealer of the Year honors are based primarily on our average DealerRater star rating and on the number of reviews submitted by our customers. DealerRater also takes into account positive customer feedback in specific categories like pricing transparency, transaction speed, the trade-in process, and service quality.
Consumer Satisfaction Awards are scored similarly, but they’re based on a nationwide comparison instead of a statewide one. To qualify, our dealership is required to rank among the top 10% of all new-vehicle dealers across the entire United States among all major brands — and we’ve achieved that standing 3 years in a row recently!
What customers love most about Crown Buick GMC
Using the DealerRater platform, verified Crown Buick GMC customers can provide reviews and feedback for our dealership as a whole and for individual staff members. It’s also a way for us to respond promptly and helpfully when you need additional assistance — and a way for you to hold us accountable if your experience didn’t meet our high standards.
When you peruse our DealerRater reviews, you’ll quickly see that Crown Buick GMC has an excellent track record for customer service. Here’s just a sampling of what our customers love the most about visiting this dealership:
- Our transparent pricing for new vehicles, used vehicles, and service
- Our clear, responsive communication about service, financing, and more
- Our knowledgeable, helpful, and friendly sales staff
- Our smooth, low-pressure purchasing and trade-in experience
- Our fast, efficient customer service that respects your time
- Our professional, high-quality vehicle service
- Our comfortable waiting area with well-stocked amenities
Whether you’re a new customer or a returning one, you can count on the best dealership experience in New Orleans and all of Louisiana when you visit Crown Buick GMC. From service to trade-ins to new and used vehicle purchases, we’ll always do our best to make you feel respected and valued during your visit.